Terms & Conditions

Introduction

This website is operated by Soothing Weight LLC. Throughout the site, the terms “we”, “us” and “our” refer to Soothing Weight LLC (ie: SoothingWeight.com). Soothing Weight LLC (ie: SoothingWeight.com) offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Electronic Communications

Visiting Soothing Weight LLC (ie: SoothingWeight.com) or sending emails to Soothing Weight LLC (ie: SoothingWeight.com) constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Service Overview

Soothing Weight LLC (ie: SoothingWeight.com) deals in handcrafted custom weighted blankets, lap pads and neck wraps for those seeking a non-chemical way to help conditions such as stress, anxiety, autism, insomnia, SPD, ADHD, PTSD. E t c.

Disclaimer

The information contained within this website is provided for informational purposes only and should not be used for therapy purposes. The use of this website does not imply nor establish any type of doctor/patient relationship. No diagnosis or treatment is being provided by the use of this website. The use of this website does not constitute nor offer any specific medical or psychological advice whatsoever to anyone and is not intended for that use. This website is not responsible for any misinterpretation of the information provided within this website or any consequences resulting from the use of this website. This website takes no responsibility for any websites that may be linked to this website nor imply any relationships or endorsements to any linked website.

Soothing Weight LLC (ie: SoothingWeight.com) manufactures products only and cannot give advice on therapy. We will make each blanket to order based on your color choices & weight specifications. The formula we recommend for children is 10% of body weight + 1 lb.  For adults we recommend 10% of the ideal body weight.  This is industry standard and is suggested by many therapists. We are not your licensed therapists. To ensure you have the correct weight for your needs, please contact your doctor, clinician or therapist.

Research indicates that the benefits of weighted blankets is extremely varied. Weighted blankets should be used as part of therapy.

NEVER force anyone to use a weight product, or wrapped/swaddled in one. NEVER should a weighted blanket be used over someone’s head and/or face area. Weighted blankets should be made available to the individual and used as a tool for comfort as they feel the need.

DO NOT use on infants under 3 months of age ever, or on infants under one year without consulting with your physician.  DO NOT use on persons with serious lung conditions or difficulty breathing, without consent and direction of a physician.  Please consult your physician, clinician, or therapist with any questions about specific individual use.

If any weighted media (i.e.: poly-pellets, glass beads) should release from a blanket due to damage or long-term wear, dispose of the weighted blanket, lap pad, or neck wrap immediately.  The weighted media (i.e.: poly-pellets, glass beads) is not harmful, but can be a choking hazard, and care should be taken to make sure they are not ingested by people or pets, as is the case with any non-edible item.

Website Contents

This website and the Contents are intended solely for personal, non-commercial use.  You may download or copy the Contents and other downloadable materials displayed on this website for your personal use only.  No right, title, or interest in any downloaded Content is transferred to you as a result of any such downloading or copying.  You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents of this website.

Modification and Notice

You agree that Soothing Weight LLC (ie: SoothingWeight.com) may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.

Usernames and Passwords

Where you have registered on the Website and have been provided with a username and password, you agree not to make available your username and/or password to anyone. If there has been a disclosure of your username and/or password, you agree to notify us promptly of such disclosure so that Soothing Weight LLC (ie: SoothingWeight.com) can take appropriate security measures and provide you with a new username and password.

Contract Formed Between Us

After placing an order, you will receive an e-mail from us acknowledging that we have received your order (Order Acknowledgment). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to buy a product from us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that we have accepted your order (Order Confirmation). The contract between us (Contract) will only be formed when we send you the Order Confirmation.

The Contract will relate only to those Products we have confirmed in the Order Confirmation. We will not be obliged to supply any other Products which may have been part of your order until we have confirmed acceptance of your order for those other Products within a separate ‘Confirmation of your order’.

Cancellation

  1. Order cancellations are subject to Soothing Weight LLC (ie: SoothingWeight.com)’s prior approval.
  2. You must send an email to Customer Service at soothingweight@gmail.com and provide us with your order number, order date and full details of the order requesting cancellation.

Returns & Exchanges

  1. Order returns or exchanges are subject to Soothing Weight LLC (ie: SoothingWeight.com)’s prior approval.
  2. Products in question must be in “New” (ie: Never used condition)
  3. Upon approval, Product return or exchange must take place within the first 7 days of receipt of your item(s).  Date of receipt will be documented from the proof of delivery confirmation.
  4. Return shipping costs are the customer’s sole responsibility.

Availability and Delivery

Soothing Weight LLC (ie: SoothingWeight.com) will use its best endeavors to effect delivery in the time stated (if a time is stated in writing) but if Soothing Weight LLC (ie: SoothingWeight.com) fails to do so by reason of:

  1. Inability to obtain supplies of materials or parts from approved sources;
  2. Any strike, shortage of labour or lockout;
  3. War, riots, accident, civil commotion, fire, Act of God; or
  4. Any other event whatsoever beyond the reasonable control of Soothing Weight LLC (ie: SoothingWeight.com),
  • Soothing Weight LLC (ie: SoothingWeight.com) may at its option cancel the Contract or any unfulfilled part or extend the time for its performance or completion by the time lost because of the event preventing or delaying delivery.
  • Unless otherwise agreed in writing, Soothing Weight LLC (ie: SoothingWeight.com) will deliver the Products to the buyer’s premises during business hours. The invoice will be included with the package.
  • Delivery is deemed to occur when the Products are unloaded at the buyer’s premises (or other premises agreed by the parties). If the buyer fails or refuses, or indicates to Soothing Weight LLC (ie: SoothingWeight.com) that it will fail or refuse, to take or accept delivery, then (unless otherwise agrees) the Products will be deemed to have been delivered when Soothing Weight LLC (ie: SoothingWeight.com) was ready, willing and able to deliver them.

Workmanship Guarantee

Soothing Weight LLC (ie: SoothingWeight.com) guarantees the quality of their Products and stand behind our products and quality of work.
Soothing Weight LLC (ie: Soothingweight.com) takes every precaution to ensure a quality product. Please inspect for defect or damage before use. If noted please discontinue use and contact Soothing Weight LLC (ie: Soothingweight.com) immediately.  If you notice a tear or a split seam, especially one exposing weighted media (ie: poly pellets, glass beads), discontinue use until repair or replacement can be made.

Risk and Title

  • The Products will be at your risk from the time of delivery.
  • Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Payment

All major Credit/Debit Cards and PayPal are all acceptable methods of payment. Our terms are payment in full before activation of our product or service. All our transactions are processed through Stripe or PayPal including one-off payments and recurring subscription plans. We strive to achieve instant product activation after payment, however, under some circumstances manual verification of payments are required and may take up to 48 hours for you to receive your purchase.

 Sale of Product

Upon placing an order to purchase a product(s) from Soothing Weight LLC (ie: SoothingWeight.com), we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when the goods are paid for in full. Any products on the same order which we have not been able to dispatch do not form part of that contract, regardless if the purchaser is entitled to a refund due to a product not being available.

Product Descriptions on our Website

We will take all reasonable care to ensure that all Product Descriptions are correct at the time when the relevant information was first entered onto the Website. We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our Products. What you see will depend on your computer equipment, screen or monitor and we are therefore unable to guarantee that a Product’s images are an accurate representation of the actual merchandise. Please refer to our Returns Policy if you are unhappy with your Order.

Product Availability

The Website features Products that have been carefully selected for sale on the Website. Products are subject to availability so once a Product has sold out it will be taken off the Website at the earliest opportunity and may not be available again. As there is a delay between the time when your Order is placed, and the time when the Order is accepted, the stock position relating to a particular Product may change. If a Product you have ordered becomes out of stock before we accept your Order, then Soothing Weight LLC (ie: SoothingWeight.com) shall not be liable to you for being unable to provide that Product. If such a situation arises, then we shall notify you as soon as possible and you will not be charged for the out of stock Product.

Products with Licensed Fabrics

Soothing Weight LLC (ie: soothingweight.com) products are not licensed products of the copyright/trademark owners of the fabrics used. Our products however may be hand-crafted from licensed fabric. With the exception of the fabric, the blankets and other products are not affiliated/connected with, or sponsored in any way with the copyright/trademark owners.

Payment; Credit for Refunds

Only valid credit cards or other payment method acceptable to us may be used and all refunds will be credited to the same card or, in our discretion, other method. By submitting your order, you represent and warrant that you are authorized to use the designated card or method and authorize us to charge your order (including taxes, shipping, handling and any other amounts described on the Sites) to that card or other method. If the card (or other method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically. Regarding “Your Account,” you agree to keep all payment cards or other payment method information current and that we may submit charges for processing even if the card (or other method) has expired or changed by the time we submit it. You must resolve any problem we encounter in order to proceed with your order.

Pricing Policy

Product prices shown on the Website are in US dollars  and include VAT where applicable at the appropriate rate, and are correct at the time that the Product Description was first entered on to the Website. Product prices shown on the Website in US Dollars are based on the price of the Product (in US Dollars) set at the beginning of each season and applying the existing currency exchange rate. Product prices shown on the Website (irrespective of which currency you choose to pay in) may change from time to time, for example, if the applicable currency exchange rate changes before your Order is accepted or the Product you are ordering is subject to a promotional discount or offer which is either applied or withdrawn during the selling period. Please also be aware that the price of a Product may change at checkout if it is subject to any taxes, duties, fees, levies or delivery charges applied in the country you have selected for delivery of your Order.

Although we try to ensure our entire Products’ prices displayed in the Product Description are accurate, errors may sometimes occur. If we discover an error in the price of a Product you have ordered we will be unable to accept your Order and shall contact you as soon as possible in order to give the option of either reconfirming your Order at the correct price or cancelling it. If we are unable to contact you, we will treat your Order in respect of the incorrectly priced Product as cancelled.

Order Process

Soothing Weight LLC (ie: SoothingWeight.com) takes all reasonable care, in so far as possible, to keep the details of your Order and payment secure, but in the absence of negligence on our part we will not be liable for any loss you may suffer if a third party procures unauthorized access to any Personal Information you provide when accessing or placing an Order on the Website. For more information on how we use and protect your Personal Information, please refer to our Privacy policy.

Delivery

You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your Order is going to, but also the name of its recipient. We cannot be liable for the delivery of your Order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.

All parcels will be delivered by us and may require a signature on delivery.

Please note that delivery of your Order may take longer during sale or other busy periods, but you will be notified if this is the case.

Shipping Policy

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person. This can be a result of a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight. This includes but is not limited to any delay caused by an incorrect delivery address being provided to us.

Delivery charges and minimum order are subject to change at any time.

All orders are subject to availability of items at the time of dispatch. We do our best to maintain up to date and accurate information regarding stock levels. If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.

Copyright

All aspects of our website are protected by USA copyright laws, including all design elements, text material, logos, taglines, metatags, hashtags, photographic images (both intellectual property of Soothing Weight LLC (ie: SoothingWeight.com) or submitted to us by our clients), personal stories, Soothing Weight LLC (ie: SoothingWeight.com) icons, video and audio clips, downloads, and all other data, including all Soothing Weight LLC (ie: SoothingWeight.com) Designs.

Termination

Soothing Weight LLC (ie: SoothingWeight.com) reserves the right, in its sole discretion, to immediately, without notice, suspend or terminate (I) these Terms of Use; and/or (ii) your registration(s) with or ability to access Soothing Weight LLC (ie: SoothingWeight.com) Site and/or any other service provided to you by Soothing Weight LLC (ie: SoothingWeight.com).

User Communication

Soothing Weight LLC (ie: SoothingWeight.com) is pleased to hear from users and welcomes your comments regarding our products.  You alone are responsible for any communication, message, and/or other content that you post, upload, submit, transmit or share with Soothing Weight LLC (ie: SoothingWeight.com) on this website, by electronic mail or otherwise, including but not limited to, any data, questions, comments, suggestions or the like (collectively “User Communications”).

By transmitting or posting any User Communications, you represent and warrant that such User Communications are your own original work and will not infringe or violate any copyright, trademark, trade secret, rights of privacy, rights of publicity or any other applicable laws.  Soothing Weight LLC (ie: SoothingWeight.com) does not endorse or sponsor any such User Communications submitted by you or other users of this website.

Soothing Weight LLC (ie: SoothingWeight.com) reserves the right to terminate your registration and/or deny you access if it determines, in its sole discretion, that you are violating these Terms of Use, or applicable law, or that your conduct is harmful to us, our interests or the interests of another user, a third-party provider, merchant, sponsor, licensor, or service provider.

You are prohibited from posting, uploading, submitting, sharing or transmitting any unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or would otherwise violate the law.  Soothing Weight LLC (ie: SoothingWeight.com) will fully cooperate with any law enforcement authorities or court order requesting or directing Soothing Weight LLC (ie: SoothingWeight.com) to disclose the identity of anyone posting any such information or materials.

Subject to the terms and conditions set forth in our Privacy Policy, all User Communications will be treated as non-confidential and nonproprietary information. Accordingly, please do not post, upload, submit or share any User Communications you wish to be kept confidential or for which you expect compensation, acknowledgment or attribution.

Links to Other Websites

This Site may contain links to other websites. Soothing Weight LLC (ie: SoothingWeight.com) assumes no responsibility for the content or functionality of any non- Soothing Weight LLC (ie: SoothingWeight.com) website to which we provide a link.

Disclaimer and Warranties

The materials on this website are provided “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.

Soothing Weight LLC (ie: SoothingWeight.com) expressly disclaims any duty to update or revise the materials on this website, although Soothing Weight LLC (ie: SoothingWeight.com) may modify the materials at any time without notice.  Your use of this website is at your sole risk, and you assume full responsibility for any costs associated with your use of this website.  Soothing Weight LLC (ie: SoothingWeight.com) shall not be liable for any damages of any kind related to your use of this website.

Indemnification

You agree to indemnify, defend, and hold harmless each of Soothing Weight LLC (ie: SoothingWeight.com) parents, subsidiaries, affiliates, officers, directors and employees, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from your use of this Site, the violation of these Terms of Use by you, or the infringement by you, or any other user using your account, of any intellectual property or other right of any person or entity.

Severability

If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of United State of America without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of Utah, USA in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

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